Benefits Administrator Career Profile

One of the fastest growing careers in the business world is the benefits administrator career. For those with a background and interest in both human resources and the medical insurance field, working as a benefits administrator can include the best of both worlds. Benefits administrators provide benefits information and support to employees at many companies around the globe. In addition, benefits administrators are responsible for selecting affordable insurance and benefits that best meet the needs of employees, often negotiating with and coordinating with benefits providers as a major part of their role. If you are considering a career as a benefits administrator, read on for a detailed career profile.

Job Requirements of Benefits Administrators

Generally, benefits administrators must have at least a Bachelor’s degree in business or human resources, with emphasis on employee benefits coursework. Many benefits administrators start out with an interest in insurance benefits or financials and then move into working in human resources work that can often provide direct contact with employees who need quality benefits support. Benefits administrators usually have an average of three to five years of experience with insurance plans, financial management or employee relations. They also must be strong negotiators and have a sharp eye for detail. In addition, benefits administrators need to be adept problem solvers and comfortable communicating with a wide range of people. Benefits administrators often provide complimentary roles such as payroll processing or compensation analysis.

Typical Work Experience of Benefits Administrators

While most benefits administrators work in office environments on day shifts, many also work as independent contractors for insurance and benefits firms which can require variable schedules and travel. The typical day of a benefit administrator can include evaluating compensation for employees based on performance as well as negotiating with insurance and benefits vendors for quality programs that are within the parameters of company budgets. Often, benefits administrators must solve issues that arise from employees’ use of their benefits plans so they operate as liaisons with insurance representatives to ensure benefits are upheld and financial claims processed correctly. Benefits administrators earn higher than average salaries for human resources professionals.

Job Options for Benefits Administrators

Since the role of the benefits administrator is in demand by most organizations, job opportunities are readily available with companies of all sizes. Benefits administrators who have experience processing payroll, taxes and other related duties may find more job openings available to them. Many benefits administrators work in the private sector, while others find rewarding careers in the government or public sector. Some benefits administrators specialize in one area of benefits such as medical insurance, retirement plans, supplemental insurance coverage or managing unemployment benefits. Others work as part of a team that manages employee benefits overall. The opportunities for benefits administrators are continuing to grow as the challenges of finding low cost benefits for employees becomes more challenging in the current market.