Transportation Dispatcher Job Profile

The role of transportation dispatcher is a critical one within the transportation industry. Every transportation company will need quality dispatchers in order to run smoothly. Here are the basics of the job.

Becoming a Transportation Dispatcher

There is not a specific educational path that leads to becoming a transportation dispatcher. In most cases, you will only need a high school diploma. Most companies will not hire transportation dispatchers unless they have experience in the industry. Therefore most transportation dispatcher jobs are filled from within the company. You will first need to work as a truck driver in most cases. This will allow you to familiarize yourself with the industry and how your particular company works. Once you are hired as a transportation dispatcher, you will go through on-the-job training with another dispatcher. After a certain period of time, you will start to work on your own within the company.

Basic Tasks

The job of a transportation dispatcher requires great attention to detail and organizational skills. You will first have to assign drivers to a particular truck. You will have to provide them with the proper documents and freight bills in order to get them where they need to go. You will assist them in getting out of the terminal as quickly as possible. Once the drivers go on the road, you will stay in constant communication with them. You will help truck drivers solve problems and answer any questions they might have while on the road. For example, you might be called upon to help them find an alternate route during a traffic jam.

After drivers return to the terminal, you will be in charge of checking them back in and doing the necessary paperwork that is associated with this process. You may also interact with customers and help them with any problems they might have. Your job is to keep things running smoothly and efficiently at all times.

Work Schedule

In most cases, transportation dispatchers will work a 40-hour schedule per week. They will typically work during the day on Monday through Friday. However, if the workload is larger than normal, you may be called upon to work overtime. Certain companies may need dispatchers that can work on nights and weekends as well.


The median salary for a transportation dispatcher is approximately $31,000 per year.

Opportunities for Advancement

As a transportation dispatcher, you will be able to take advantage of some opportunities for advancement. You will need to work for your company for several years and demonstrate a good record of achievement. Many dispatchers eventually move up to the position of terminal manager or some other management position within the company.

Looking for a Job

If you are currently looking for a job as a transportation dispatcher, you should check out They offer information for job seekers as well as a current listing of jobs.