Basics of Workplace Dynamics
Workplace dynamics involve the relationships of the workplace, including organizational, team and personal relationships. These are the fundamental moving parts of the workplace, and they’re extremely important in management studies. They’re also important for people in the workplace to understand, because workplace dynamics underpin a lot of management policies.
The Basics of Workplace Dynamics
“Dynamics” refers to operational processes. This is the “how” of the workplace.
Workplace dynamics include a range of functions:
- Business operations
- Staff training
- Staff policies
- Management guidelines
- Staff organization
- Workplace culture
- Equal Opportunity
- Occupational Health and Safety
- Workplace diversity
- Grievance and dispute policies and practices
- Stress and medical management
- Team-related functions (team building, teamwork and so on)
- Training and staff development
- Human Resources
Workplace dynamics must be managed to provide the best working environment.
Workplace Dynamics in Practice
A typical area of practice is the grievance and dispute scenario. It involves all areas of workplace dynamics. Like any community, a workplace needs rules, and management guidelines are the operational rules for business.
Person A has a dispute with Person B regarding a business operation. The dispute is referred to a manager for resolution. The manager inquires with the line managers of both A and B, to get the background regarding the dispute. The manager discovers the dispute is based on personal issues between A and B, as well as the business situation. The workplace dynamics issues in this case are based on dysfunctional personal relationships, as well as an actual business problem. The two staff members have effectively sabotaged each other’s efforts.
The problem is resolved using these management guidelines:
- The manager finds that both Person A and Person B have breached management guidelines. The business issue is taken out of their hands and referred to Person C for completion.
- Both parties are told their conduct toward each other was unacceptable and are instructed to improve their performance.
You’ll note that this solution is not only fair but also reflects the facts of the situation, which relates to a real problem in the workplace between staff working together. Workplace dynamics always deals with practical issues. In this case, management must enforce its own rules. Clear indicators from management promote the best interests of the staff.
Workplace Dynamics on the Organizational Level
The organizational form of workplace dynamics relates to operations on a quite different level. This is a planning and management policy level which defines a full spectrum of business operations.
Job design and training are fundamental issues in workplace dynamics. The job design process is based on productivity, and it creates the team, personal and organizational relationships in the workplace. Training provides incentives and enhances productivity. This is an operational dynamic, providing the business with improved performance and functional benefits, while offering career opportunities and upgrades for staff.