How to be indispensable

A look at who does the most valuable work in any organization will show that some people really are indispensable. Not only do they know their stuff, they're good situation handlers, people handlers, fixers, and seem to pull skills out of thin air. They smooth over rough patches, and take loads and stress off others. They're the ones who turn out to be experts on diverse ranges of subjects. Their value is that they can deal with things in-house. That alone represents a major cost benefit.

Knowledge is power, when it's useful. The indispensable person is one who is in a situation where their knowledge is functionally effective. The classic case is the office clerk who can handle incoming, conflicting, priorities with deft efficiency. The