Professional Ethics for Freelance Web Design Jobs
You'll want to follow professional ethics for freelance web design jobs if you hope for a long career in the field. Violating the unwritten code of ethics is the quickest way to get kicked out of any field.
Give Your Clients Respect
Do not send off curt replies to clients just because you are in a foul mood. If something has ticked you off, walk away from the computer screen for some time, take a few deep breaths and return to the keyboard only when you are relaxed. Because your client is paying you, you should be careful how you treat him or her. No matter how silly a question may sound, it deserves to be answered with utmost respect.
Make All Costs Clear
There is nothing worse than adding hidden costs toward the end of the project. Your client may never order anything from you again. Give your client a complete, detailed structure of your fees before you begin working. For any variable fees, state a realistic price range.
Get Your Client's Opinion for Everything
Even for the minutest of design details, get your client’s approval. If you are making changes to an already approved design, send a note about it. The number of pages, the URL structure, button designs, overall layout--everything needs to be approved by your client. Otherwise you will only end up having to make countless revisions. Do put in your own thoughts about the subjects, though. Ultimately, you are more knowledgeable about what will work.
Don’t Be a Sellout
Do not ever reveal any details of your clients or the work they have asked of you. Doing so would be a violation of their privacy and, in some cases, even a breach of law. All your communications with your clients are meant to be confidential, and you are supposed to ensure they stay that way.
Avoid Scandalous Code
With freelance web design jobs, you might be tempted to sneak in a bit of your own code. Perhaps it is harmless code to keep an eye on how the website performs. Or perhaps it is spyware. Adding unknown code is a strict no-no. Your client, or a future freelancer they hire, might just discover the code, sending your credibility in the field down the drain. Trust takes years to build.
Freelance web design jobs don’t end once you deliver the final design. Every few weeks, send an email inquiring if the client needs any assistance, or the site any maintenance. Doing something positive without being asked is a good way to make clients happy.
You should follow professional ethics for freelance web design jobs religiously. Above all, never work for anything that’s remotely shady or might ruin your reputation as a freelance web designer.