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View Full Version : Site review: Hound.com- a jobsite with a mission?



Pauloz
22nd May 2009, 05:32 AM
We'd had quite a lot of spam postings for Hound.com on this site, so I thought I'd check it out. Hound.com isn't exactly shy about self promotion, so it wasn't too hard to do a bit of digging. I wasn't optimistic, but it started out as a basic site review, and turned out to be a pretty interesting tour of some good ideas.

Hound's layout is pretty basic, too. Not much chance of getting lost in the techno- haze. It looks quite good, browsing around, until a screen comes up insisting that you register.

Well, OK, ho hum, no big deal¦

Unless

1. You're aware that most major job sites don't stick dialog boxes in your face to provide a service that most others provide for nothing.
2. You're in the employment advisory industry and are having visions of desperate people looking for work getting badgered by dialog boxes.

Hound, however, is a site that is persistent about it. That can get annoying.

So much so that I almost missed the rest of the site, which has some very interesting ideas and motifs.

Most important:

1. Hound.com targets employer web sites, not recruiters, using ads which aren't advertised elsewhere (see below)
2.The searches work. This is baseline searching, no frills, you get what you search for, which is a nice change from some sites.
3. Hound.com isn't a maze. Like most modern job sites, it's designed to be used, not impress IT grads.

In fairness, there's a lot more to the site than random dialog box attacks, like this page:

http://www.hound.com/gjincrerdible.php

This is the story of Hound.com, and how it came into existence. This is also where I got really interested in the site's. concept.

There are a range of types of "own story" testimonials. One is the breathless "Gosh this is wonderful" type, the other is the variety that approaches the subject from all angles with a few things to say, like Hound.com's page, written by its boss, Harrison Barnes.

This page also contains some valuable information for job seekers. The main thrust of the page is to tell people to contact employers directly, which is a common theme throughout Hound.com . That is absolutely correct, and readers should keep that in mind at all times when trying to target employers.

Barnes explains his own to put it mildly bumpy start in employment, and what he did about it, and how Hound.com came to be.

(Well, the guy's from Michigan, so you could say he'd suffered enough already, in employment terms. Anyone from Michigan starting an employment site really is poetic justice for the employment industry. How often do you hear the words "job" and "Michigan" in the same conversation in the same year, let alone same sentence?)

This piece is quite well written, and it's an interesting, quirky, story of Barnes' improbable career track. Barnes emphasizes, correctly, that the job search world is full of middlemen. That's why Hound.com doesn't have recruiters, or even allow their ads, on the site. I have to agree with that motif, too, because I've spoken to recruiters who were way beyond clueless about the jobs they advertise. Recruiters can be pure bureaucracy at its absolute worst.

Barnes says that 95% of jobs are found on employer websites. I won't quibble about percentages, but in support of this view, the economics of advertising on your own site and doing your hiring in- house are all in the employer's favor. It costs as much as the electricity, and you don't have to pay a fortune to some semi-conscious ignoramus to advertise your jobs for you.

This is Hound.com's raison d'etre, and in all fairness, I have to say that few people have been willing to take on the recruitment industry head on like this.

(The industry itself might condescend to notice that it's getting on people's nerves with its basic methodologies, too. The last thing a job seeker needs is someone with intellect of a fruit fly telling them they "¦Don't know much about the job, but you need to fill in this form¦.")

There aren't too many job sites with actual philosophies, and Hound.com deserves some credit for raising these issues.

That said, the marketing approach leaves a bit to be desired. We've had endless postings for Hound.com on CV Tips, and there really is such a thing as spam. What the hell's the point of posting what is basically graffiti on job sites, when you're competing with Monster, Marketcrossing, etc. ?

The site's OK, the marketing profile could be improved, drastically, by some decent advertising in the right places.

Check out Hound.com , see what you can get out of it, and get back to us with any comments. We'd also be interested in your thoughts about recruiters, for and against.

CV Tips can't endorse products or services. We can definitely, however, say Hound.com is an interesting idea, and in the New Economics, it's new, practical ideas that matter. Hound.com , if it achieves its goals, could push the employment industry into some long overdue de-bureaucratization of itself.

IndiaZer
5th June 2009, 04:15 AM
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imgenz
5th June 2009, 05:17 PM
Any reason why somebody would use this instead of LinkUp.com? They do the same thing, but make money off of employers instead of people looking for a job (who probably don't have that much cash to burn anyway. right?).

siriuslydi
12th July 2009, 03:48 PM
I'll admit I'm hedging to dish out $30/month to look for a job - but the competition is so viscious out there right now I'm honestly considering anything that might give me a leg up.

After just discovering Hound.com today and searching for a real review on the site (not just some marketing employee pasting comments), I ran into imgenz comment about LinkeUp. So I went to LinkUp. Not only do they have a fraction of the relevent jobs that Hound.com does (or did before they shut me off until I pay $30), but the only one I found that is relevent I eventually discovered was miscatagorized and actuallly was in a different state.

If anyone knows of a site that is actually competitive with Hound.com and doesn't cost so much I'd love to hear about it.

siriuslydi
12th July 2009, 03:53 PM
I just found this review:

http://www.sitejabber.com/reviews/www.hound.com

Which might explain why they appear to have so many extra jobs versus LinkUp. No way to tell - but I think I'll keep my $30.

rbeaureg
8th September 2009, 06:34 PM
This site offers a seven day free trial. It is easy to sign up but can be difficult to get out. You can only cancel by calling and their hours are Monday through Friday, 9 am to 5 pm, PST. if you need to cancel on a weekend you are out of luck. I did not find anything on this site that was not on the free sites. I had to search the site to find out how to end the free trial. Unfortunately it was on a Saturday and I could not end the free trial online. When I called on a regular business day they said too bad I was going to be billed for a full month. I found this kind of slimy. i would advise anybody to avoid this site. It seems more geared to earn money then to provide real service.

Pauloz
8th September 2009, 11:36 PM
This site offers a seven day free trial. It is easy to sign up but can be difficult to get out. You can only cancel by calling and their hours are Monday through Friday, 9 am to 5 pm, PST. if you need to cancel on a weekend you are out of luck. I did not find anything on this site that was not on the free sites. I had to search the site to find out how to end the free trial. Unfortunately it was on a Saturday and I could not end the free trial online. When I called on a regular business day they said too bad I was going to be billed for a full month. I found this kind of slimy. i would advise anybody to avoid this site. It seems more geared to earn money then to provide real service.

rbeaureg

These are the terms of service of Hound.com as advertised. http://www.hound.com/gjtos.php

Note the sentences in Section 5 referred to below.

This is a standard clause, but it comes with a couple of questions:

1. Did you provide a payment authority to Hound.com? If so, why was this required on a free trial? Was this payment authority part of the original transaction, and you couldn't access the free trial without it? (The issue here is whether you were obliged to provide a de facto payment facility in the course of obtaining a "free service".)
2. Can you dispute payment through your credit card provider or other authority? Bear in mind there may be liabilities, although from the way this FAQ is written, I'd say they've had this problem before, and glued together this section as they reacted to various situations.

The actual phraseology in this section is a bit off target, in several ways. "Billing date" is defined as "reflecting the date your membership with Hound.com was initiated", which implies the creation of a paying account. But technically, you weren't a "member", but a free trial recipient, under the terms of the offer, and why would you be entitled to a refund for a free trial?

The way this is expressed, it implies that you're automatically billed from day one, but doesn't actually say that in so many words. You could buy a can of beans that would have clearer pricing. Anyone reading this could be forgiven for not instantly understanding that. Generally speaking advertised terms of service, particularly regarding liability for payment, are supposed to be clear, and people are trained to write them that way.

"If you are a monthly subscriber" is one of the terms of service and billing. They repeatedly make the distinction between the free trial and subscriptions themselves. You have the right to be confused...

This isn't so much misleading as obscure. There's a distinction between a liability to pay, and terms of service which don't require payment. What are you supposed to be paying for? It'd make sense if you'd received a month's subscription service, not a week's free trial. Fees are quoted on a monthly basis, not weekly. If, using this example, you rang 9:01AM on the Monday, you'd be charged for a service you'd only had for a minute at the full monthly rate. In most normal business transactions, "next business day" is good enough.

You shouldn't have to pay for a service you didn't receive. In most countries, you don't. There doesn't appear to be any easy form of redress for subscribers, under these circumstances.

It's not uncommon, either, other sites do this, but for the sake of a free trial, it does look petty, unnecessary and that $30 wouldn't even pay for the admin on any dispute.

I'm not convinced you've incurred a clear liability, and you haven't willfully misused the service. You definitely shouldn't have to hire an interpreter to read terms of service.

rbeaureg
9th September 2009, 12:34 PM
To me there are two kinds of companies. Those that want to provide a service and those that want to make a profit. Hound.com seems to be more interested in profit then service. They are positioning themselves to take advantage of desperate job seekers in this difficult time. If you are providing a service you make you procedures clear and easy to follow. They remind me of the early days of AOL where it was easy to get in and difficult to get out.

srfeinman
9th November 2009, 04:55 PM
This is the worst web site. Every job i found on there I found on other free sites. They also would not let me cancel my acct on line, have to call "during business hours" which is not easy when you have 2 little kids and a full time job.

They also automatically rebill your account charging you an exorbitant amount of $$ for a crappy service. I just found out that they have been billing me for 9 months and I had no idea (long credit card bill-- charges got buried in it). I found a job ages ago. I called their "customer service" dept, which is an oxymoron in itself at this company, and was told that they could not do a refund. Total B.S. I tried to be nice, then got a bit spiffy with them, nothing worked. So, I am warning you all to avoid the pay for job sites as they just want your $$$.

Craigslist is free and all good companies use them anyhow. There is no need to pay a kings ransom for a lousy site like Hound.com.

'nuff said

DONOTUSEHOUND
29th December 2009, 03:03 AM
I hate to dis something, I really do but I could not stay quiet on this. So,l I'll make it very simple.

1. I signed up for their free trial and CANCELLED it over the phone. I ASKED if there would be any additional charges and was told NO
2. Sure enough a few weeks later there was a charge for $39.95 on my credit card bill.
3. They refused to refund me.

BE WARNED YOU WILL BE RIPPED OFF
Did I get any worthwhile leads? No. You are better off using Indeed.com or LinkUp.com which are FREE. Hey, some of us actually need the money we have left!
This site is not worth it. The founder, Harrison Barnes, will flood your email inbox EACH DAY with a multi-page email of his vapid thoughts. Sir, please see a psychotherapist, at least they get paid to hear you. And spare the rest of us from your overly detailed train ride you took when you were 8 years old or whatever.