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smr · Newbie Joined: 02 Feb 2006 Posts: 4 Career Advice: +0/-0

I'm new to the boards and am hoping to get some help. I lost my job over a year ago in the Computer Networking field and have been unable to get one interview. I just tweaked my resume this morning, but need some input. Any advice is appreciated. Thanks in advance!

SKILLS

Networking: Active Directory Environment; TCP/IP; Ethernet; LAN/WAN

Computer Functions: hardware and software installation, maintenance, and troubleshooting fundamentals

Operating Systems: Windows 95/98/2000/2003 Server

Software: MS Office Suite 98/XP; Outlook 2003; ARCserve Backup 11; WhatsUp Gold Network Monitoring; pcAnywhere; MS Remote Desktop; Norton Ghost; Track-It; Visio

EMPLOYMENT EXPERIENCE

XYZ Company – Any City, MI
Network Systems Specialist, September 2002 – November 2004
Supported 50 offices and provided help desk support to over 150 local and remote users regarding hardware/software issues, network connectivity and access to system resources.

Network Management
*Reorganized network diagrams for entire WAN, allowing easier viewing and managing of network
*Monitored network to ensure LAN/WAN connectivity and responded to problems
*Configured and managed user and email accounts
*Configured distribution/security groups in Active Directory
*Configured and managed access to system resources
*Data backup and recovery
*Virus prevention and removal

Help Desk Support
*Reorganized physical inventory of various PC related equipment, creating efficiency and organization
*Helped implement Track-It to manage and respond to help requests and track hardware/software inventory
*Created procedures and instructions used as training aids for end users
*Trained new users on Windows operating system basics and related applications
*Set up workstations for new employees

Hardware/Software Management
*Created procedures to aid technicians in conversion from Windows 98/Windows 2000 to Windows XP Pro
*Installed and configured Windows operating system, applications and peripherals
*Maintained, troubleshot, diagnosed and repaired PCs and related equipment
*Set up network and local printers
*Performed hard drive imaging

XYZ Company – Any City, MI
Desktop Technician, November 2001 – June 2002
Responded to computer hardware issues campus-wide:

*Built PCs from surplus components to create functional computer systems
*Installed, troubleshot and repaired or replaced devices as needed
*Installed printers for network use
*Assisted faculty and staff with preventative maintenance issues
*Performed hard drive imaging

XYZ HOUSECLEANING - Any City, MI
Owner and Operator, January 1990 - June 2000
Established and maintained housecleaning business. Provided reliable, quality customer service with low turnover to more than two dozen clients, supported by fifty percent referral. Managed all aspects of day-to-day operations:

*Designed and implemented advertising strategy
*Employed and managed small cleaning crew
*Scheduled appointments
*Quoted estimates
*Maintained bookkeeping records, customer database and filing system

EDUCATION

XYZ COLLEGE - Any City, MI
AAS CIS-Computer/Network Support, December 2002
Dean’s List, GPA: 3.99

ACHIEVEMENTS

XXX College Business & Technology Award, in recognition of Quality Academic Achievement – April 2003

smr · Newbie Joined: 02 Feb 2006 Posts: 4 Career Advice: +0/-0

Anyone? Please! Crying or Very sad

starlitegaize · Posted: Fri Feb 17, 2006 12:10 am Post subject: Your resume

Hi smr,

I know that feeling - being unemployed for 15 months is really demoralising.

All I can suggest is rather than make your CV read like a list, I think you need to show a bit of your character/personality by writing the CV with more structured sentencing.
You might like to put your achievements under a bullet pointed heading "Achievements: then expand them a little more under the jobs heading.

SKILLS
Networking, hardware and software installation, maintenance, and troubleshooting across Windows 95/98/2000/2003 Server
Software: MS Office Suite 98/XP; Outlook 2003; ARCserve Backup 11; WhatsUp Gold Network Monitoring; pcAnywhere; MS Remote Desktop; Norton Ghost; Track-It; Visio
Network environments: TCP/IP; Ethernet; LAN/WAN

Achievements
*Reorganized network diagrams for entire WAN, allowing easier viewing and managing of network and
*Monitored network to ensure LAN/WAN connectivity and responded to problems plus logging physical inventory of various PC related equipment, creating efficiency and organization
*Configured and managed user and email accounts
*Configured distribution/security groups in Active Directory
*Configured and managed access to system resources
*Data backup and recovery
*Virus prevention and removal

EMPLOYMENT EXPERIENCE
Sep 2002 – Nov 2004 XYZ Company – Any City, MI
Network Systems Specialist
Duties: Supported 50 offices and provided help desk support to over 150 local and remote users regarding hardware/software issues, network connectivity and access to system resources.

Keep plugging away, and more importantly, don't let them get you down!!

paulopereira14 · Posted: Wed Apr 02, 2008 3:04 am Post subject:

I have the same problem (and I know a lot of people in the exact same situation). Should we speak about country crisis?

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