Interview Follow-Up: Email, Phone Call or Letter?

If you going through the process of looking for work, you may be wondering what the etiquette is regarding interview follow-up: email, phone call or letter? This can be a sensitive matter that must be handled properly for the best results. Once the interview is completed, there are some things you can do to improve your chances of a positive outcome and a job offer. Here are some guidelines for following up the right way after a job interview.

Interview Follow-up Letters


A follow-up letter is always a professional way to express gratitude following a job interview. In order to write a post-interview letter, start with a simple thank you statement so that the person who interviewed you knows how much you appreciate their time. It's also appropriate to let the receiver know that you enjoyed learning more about the job opening and its requirements in addition to learning more about the company as a whole.

In your letter, leave off with a statement that invites them to contact you if there are any additional questions or information needed and include a good contact number by which you may be reached. The thank you letter should be mailed as soon as the next day after your interview and be sure to address it directly to the person who interviewed you.

Emailing after the Interview


We live in a fast-paced world and in some cases a post-interview email can be utilized. This is especially true when interviewing for a job out of state or for a telecommuting job. In some cases, human resource managers prefer to communicate by email because it is an easier and more efficient method for keeping in contact with candidates. It's also a common way to keep track of candidates throughout the hiring process or to save resumes and other information digitally for future reference.

If you are working with a hiring manager that has used email as a large part of their communication with you, then by all means send post-interview communications that way. However, be sure to keep all email messages professional and refrain from sending emails that include pictures, cute sayings or forwarding spam to the recruiter you are dealing with. Try to follow up with a phone call occasionally as well.

Post Interview Phone Calls

Making phone calls to recruiters can be tricky at times because you don't want to call too soon or too much and become a nuisance. However, there are ways to handle post-interview phone calls in a tactful way that will produce positive results. Once you've taken the time to send a professional letter to the hiring manager, it's generally advisable to wait at least three to four days for them to receive it. Then feel free to make a quick call and just let them know how much you appreciate their time and ask any additional questions you may have though of regarding the opening.

Be sure to say thank you and let the recruiter know you look forward to hearing the outcome regardless of the final decision. Avoid making repeat phone calls unless you have not heard anything after a week. Calling anymore than that will make you seem like a pest and less like a good choice for the job.