Typical Questions in a Behavioral Interview

Behavioral questions are designed to discover your strengths and weaknesses. The idea is that your past performance will show your skills and how you deal with problems. Because these are very general questions, we'll give the principles of the answers, rather than examples.

What's the most difficult job you've ever had to do?

Give an answer showing how your skills and experience were really tested, where you overcame the difficulties.

Give an example of your negotiation skills, and how you resolved an issue?

This involves explaining the issue to be negotiated, and what methods and logic you used to solve the problem. Always be clear about the situation, so that your answer makes sense.

Give an example of your planning skills for a project?

Project work is based on budgets, as well as tasks. Your example needs to show a clear start to finish approach to the project. Explain how you budgeted and made provisions for each stage of the project, and how you carried out your plan.

What was a situation where you had to show leadership?

Leadership is a role which is usually associated with supervisors and managers, but as a member of a team or staff member, it can mean giving direction and guidance to others. The example you choose needs to show your use of initiative in relation to the situation, and how you got others to follow your lead.

Have you ever had to work with a difficult manager? What did you do?

Difficult people, at any level in the workplace, have to be handled sensitively.

The basis of any working relationship has to be bridging the gap using tact and discretion. Establishing the mutual respect and acceptance necessary for a good working relationship isn't easy, but it can be done with building mutual trust based on performance.

How do you deal with conflicts with people at work?

Conflicts in the workplace are a definite must to avoid. The only correct way to handle a conflict, personal or professional, is the way the employer sets out how to handle these situations, either as grievance resolution, mediated negotiation, or management arbitrated resolutions. In any form of workplace conflict, you should seek guidance from a neutral party, usually human resources.

What do you consider to be your greatest career achievement? How did you do that?

Depending on your career, you need to show an achievement which has some significance in your profession. Explain how you achieved it in context with that stage of your career.

How do you create a good working relationship with clients?

Relationships with clients are vitally important. How you interact with the employer's business partners, customers, and suppliers is part of a strong business. These relationships are created by positive personal interactions, cooperation and service provision. Exchange of information and understanding is critically important. You create a friendly relationship by delivering at your end, helping and advising, and providing assistance and support to your clients.