Interview Phone Techniques

Your skill in putting the person at the other end of the telephone at ease will help you get a lot of information about the organization, job openings and interviewers. Always be polite, charming and ask your questions in a non-threatening style.

Questions Not to be Asked

  • 'When will I hear from you?'
  • 'What is the salary for this position?'
  • 'Do you have any openings in this field?'

Questions to Ask

  • 'Will the selection decision be made by month-end?'
  • 'What is the salary range for someone with my experience?'
  • 'Are you accepting resumes currently?'

Making Inquiries about Openings
The most important aspect of making telephone calls is to ask open ended questions. These questions will lead to additional conversation instead of questions that can be answered in a simple 'yes' or 'no'.

Sample Questions

  • 'What type of openings are available that will suit my skills and work experience?'
  • 'How do people generally get selected for these positions?'
  • 'Do you have some international job descriptions that you can send me?'

Word of Mouth
By talking to several people on how they got their international positions, you can increase your network and even get internal referrals to organizations.

Dealing with Negative Responses
Often, employers will be negative about international jobs and even advise candidates to seek employment elsewhere due to the hectic pace of work and life, but it is important to show your determination to get an international job. Be persistent in your search, disregarding generic statements like 'Send us your resume'.

Follow-up Calls
Making a follow-up call should not be ignored as often job opportunities appear suddenly and these calls improve your chances of filling the position. Follow-up calls should me make within a week of sending your resume or interviewing with an organization. When no openings are available, it is acceptable to call every one to three months.

Any new information or changes to your resume should be updated with an organization with a follow-up call. If you have been rejected for a job, wait a few days and call to find out the reasons so you can improve on them in your next interview. Even when you have received a job offer, remember to call alternative firms to see if they have openings in their organization. Remember to mention the occasion of your previous conversation.

Never underestimate the power of personal contact and the lasting impact a single telephone call can have on your career.