Airline Manager Sample Resume

Morgan K. Smith
1234 Timber Ridge Drive
Jackson, Mississippi 39000
Home: 601-555-5555
Cell: 601-555-5556
Email: mksmith@frontfocus.com
  Objective: Lead and motivate a team of airline operations specialists in a very fast paced, quicklychanging environment   Qualification Summary:

• Proven success developing and executing core initiatives
• Ability to function as an integral member of a cohesive team
• Analyze operational data to support new initiatives and/or functional enhancements

  Education: Master of Business Administration
University of Mississippi
May 2003
  Bachelor of Science degree in Business Management
University of Mississippi
May 1999
  Work Experience: Airline Manager, FlyNow Services, Inc., Jackson, MS

• Advocate the importance of operational efficiency across the organization as a means of advancing business growth in key areas such as customer base, transactions, and improved customer experience
• Identify opportunities for operational process improvements by use of new/changing processes and/or technology
• Ensure quality control of internal code change activities impacting daily operations
• Develop an understanding of the trends in the Transportation industry
• Identify opportunities to improve or develop external-facing operations processes to achieve greater efficiency
• Effectively communicate the daily operations performance and statistics using existing monitoring tools
• Identify any use of new technology
• Perform effective business case analysis and present results to senior management

December 2003 - present   Airline Manager, Travel, Inc., Jackson, MS

• Served as key internal contact point communicating the operations effectiveness
• Contributed to operations strategy and roadmap development
• relationships to ensure organizational readiness to meet changing industry demands as it relates to our overall operational excellence
• Assisted in the development a high-quality Transportation Operations team through personnel hiring decisions and mentoring
• Performed day-to-day operational engagement with search vendors
• Identified strategic and forward-thinking projects to increase/enhance competitive strength using industry leading technology
• Supervised scheduling of employees and managing workgroup assignments

May 2001 ? December 2003   Ground Operations Manager, Travel, Inc., Jackson, MS

• Oversaw the daily ramp operations and provide leadership to all supervisors and front line staffing
• Worked with corporate management to maximize operational performance in areas of on-time performance, staffing, training and safety
• Maintained a high level of customer service

May 1999 ? April 2001