Assistant Apartment Manager Sample Resume

Manuel Andrada
1234 Oak Drive
Tracy, CA 64000
Home: 404-555-5555
Cell: 404-555-5556
Email: Manuel Andrada@frontfocus.com

Objective
Seeking to obtain an Assistant Apartment Manager position that is challenging and offers growth based on dedication and proven ability.  

Qualifications Summary

• More than 10 years experience as property manager, supervising apartments, and condominiums.
• Responsible for numerous activities in profiling tenants, advertising and marketing vacant units, renting, leasing, and in charge of moving out procedures.
• Strong knowledge of examining leases and rental agreements.
• Efficient communication with all levels of staffing office or on the field.
• Strong abilities in profiling tenants, evictions, rent collection, in charge of rent roll and bank deposits.
• Extensive computer knowledge, experience in Microsoft Office: Word, Excel, PowerPoint and Outlook.
• Other areas of expertise include: Start-up Operations, Building Maintenance, Equipment Operation, Program Implementation, Strategic Planning, Relationship Building, Customer Relations, Regulatory Compliance, P&L/Cost Controls, Business Forecasting and Team Leadership.  

Education
Delta College, Tracy, CA
Associate's Degree in Business Administration (May 1997)

Work Experience
Assistant Apartment Manager: June 2004 - Present, Muir Creek Apartments, Tracy, CA

• Assist the manager with the general administration of the property and performing related management functions with the daily operations of the apartment community.
• Handle all telephone inquiries, setting appointments, showing and renting units, processing the move-ins, setting up leases, executing renewals and handling move-outs.
• Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.
• Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.
• Other duties include: Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to Corporate Office and following up on vendor payment inquiries.
• Help maintain an efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods.  

Resident Manager: May 1997 - May 2004, Muir Creek Apartments, Tracy, CA

• Responsibilities included: Managing complete operations for 106-unit apartment complex, meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, showing vacant units and property amenities, preparing leases and conducting move-ins and move-outs, collecting rent from residents, verifying amount paid, depositing rent checks and sending verified information to the corporate office.
• Followed up on any delinquent rent, prepared 3-day notices and initiated eviction procedures as necessary.
• Maintained good tenant/owner relations by utilizing professional communication at all times.
• Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
• Worked cohesively with vendors in the purchase of maintenance supplies and equipment, and managed budget to accomplish goals.  

*References available upon request.