Communications Manager Sample Resume

Daniel Orange
1254 West 57th Street
North Hollywood, CA 05746
(123) 466-7852.
Email: daniel-orange@yahoo.com

Objective
To use my ten years of experience as a Field and Desk Adjuster to become a Communications Manager and solve complex problems, achieve objectives and offer customer satisfaction.  

Qualifications Summary
  • Extensive knowledge of public relations principles and practices as they pertain to internal and external communication needs of a large organization.
  • Highly experienced in communications media such as audio-visual, video, graphics and photography, radio and TV relations, community relations and intergovernmental relations.
  • Ability to develop a strategic plan that includes the coordination, planning and management of an integrated internal and external communications objective, vision and strategy.
  • Ability to read, analyze, and interpret the most complex documents, to respond effectively to the most sensitive inquiries or complaints, to write speeches and articles using original or innovative techniques or style and to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Education
University of Colorado at Denver, Denver, CO
  • Bachelor of Science in Business Information Systems (May 1996)
Work Experience
Field and Desk Adjuster: Dec. 2004 - Present, Ohio Casualty Group, Denver, CO
  • Responsibilities include working directly with engineers, fire investigators, and cause/origin experts to determine the exact cause of the loss.
  • Investigate, analyze and evaluate the personal and commercial property claims.
  • Represent the company in lawsuits and trials and refer questionable claims to company investigators.
  • Among my other duties: Managing an active monthly caseload of 80 clients, interviewing clients and determining eligibility, adjudicating claims and negotiating settlements, and training newly hired claim adjusters.
  • Have worked with clients to ascertain date of purchase and current value and often visited site of catastrophe with homeowners and identified the destroyed contents by item and value.
Contractor: June 2000 - Nov. 2004, Dan DeMuri Communications, Aurora, CO
  • Responsible for operations of USC-60 Army satellite communications terminal, cryptographic equipment, and Promina Multiplexer.
  • Worked as a contractor that Installed DOS (Department of State) wireless Internet system.
  • Responsible for purchasing hardware and tools required for the installation.
  • Activity in designing and specifications for: concrete foundations, electrical system, and tower antenna locations.
  • Also lead the installation of a DOS high bandwidth microwave link to upgrade replacing a system I helped install in 2001.
  • Managed a communications audit and used the data to develop and refine a comprehensive integrated communications plan.
  • Ensured that the most effective medium: audio-visual, video, graphic and photographic were consistently used.
Senior Technician: Aug. 1996 - May 2000, Comsat Mobile Corporation, Denver, CO
  • Duties included responsibility for: voice, telex, fax, video and high-speed data service via 5 major Inmarsat communications systems and Pacific NCS (net control system).
  • Performed, operated and maintained various C and L band Satellite links, digital and analog channel units, mainframe computers, Toll, and Telex switch.
  • Activity in solving customer's technical problems, collecting billing data and maintaining customer database.
  • Personal achievements: conceiving and building a prototype RF Spectrum Monitor System which monitored satellite link levels to insure optimum efficiency.
  • Further developed the system for trend analysis and sold to other companies.
References: Furnished upon request.