Computer Technician Sample Resume

Justin Kendrickson
89 Author Drive
Charlotte, North Carolina 00000
Home: 704-000-0000
Cell: 704-000-0000
eFax: 704-000-0000
Email: Justin@noemailhere.com
Website: www.personalwebsite.com

Objective
Secure a challenging position as a Computer Service Technician in a computer repair shop.

Summary of Qualifications
  • Proficient in LAN, WAN, and network installation, monitor, and programming.
  • Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers and scanners.
  • Extensive knowledge of technology terms and developments.
  • Exceptional customer service skills, account management, follow up, and sales.
  • Excellent written and verbal communication skills.
  • Ability to instruct users with computer and presentation skills.
  • Ability to write engaging technical documents to assist users in software usage.

Work Experience
Senior Computer Service Technician: November 2004 - Present, Thomas Computer Service, Inc., Charlotte, NC
  • Manage a team of 13 PC techs, in-house and remote contractors.
  • Facilitate on-site consulting training for PC techs.
  • Install, repair, maintain, and upgrade desktop and notebook computers as well as printers.
  • Publish a monthly newsletter providing helpful on-site tips for remote PC techs.
Computer Service Technician: Oct. 2000 - Sept. 2004, Computer Supercenter, Raleigh, NC
  • Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.
  • Participated in on-site training sessions.
  • Attended IT forums, conferences, and networking events.

Education
Shaw University, Raleigh, NC
  • Bachelor of Science in Computer Science (May 2000)
  • Minor in Public Relations

Certifications/Training
  • CompTIA: A+, Network+
  • Microsoft: Microsoft Systems Engineer Certification, Microsoft Certified Professional

 Professional Affiliations
  • June 2002 - Present, Association of Information Technology Professionals, Member
  • June 2001 - Present, Computer Technology Industry Association, Member

 Computer Skills
  • Languages: XHTML, HTML, CSS, C+, C++, Java
  • Operating Systems: Windows NT/2000/XP/Vista, UNIX, Linux, Red Hat Linux, Apache

 Community Activities
  • Jan. 2001 - Present, Charlotte Adult Learning Center, IT Consultant/Tutor
  • June 2001 - Present, Independent Computer Service Consultants Association, Member
 *References available upon request.