Computer Technician Sample Resume

Justin Kendrickson
89 Author Drive
Charlotte, North Carolina 00000
Home: 704-000-0000
Cell: 704-000-0000
eFax: 704-000-0000
Email: Justin@noemailhere.com
Website: www.personalwebsite.com
 Objective: Secure a challenging position as a Computer Service Technician in a computer repair shop. Summary of Qualifications:

• Proficient in LAN, WAN, and network installation, monitor, and programming.
• Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers and scanners.
• Extensive knowledge of technology terms and developments.
• Exceptional customer service skills; account management, follow up, and sales.
• Excellent written and verbal communication skills.
• Ability to instruct users with computer and presentation skills
• Ability to write engaging technical documents to assist users in software usage

 Work Experience:

Senior Computer Service Technician, November 2004 ? Present, Thomas Computer Service, Inc. Charlotte NC

• Manages a team of 13 PC techs, in-house and remote contractors.
• Facilitates on-site consulting training for PC techs.
• Installs, repairs, maintain, and upgrade desktop and notebook computers as well as printers.
• Publishes a monthly newsletter providing helpful on-site tips for remote PC techs.

Computer Service Technician, October 2000 ? September 2004, Computer Supercenter, Raleigh NC

• Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.
• Participated in on-site training sessions.
• Attended IT forums, conferences, and networking events.

 Education:Shaw University, Raleigh NC, Bachelor of Science in Computer Science (May 2000)
Minor: Public Relations
 Certifications/Training:

• CompTIA: A+, Network+
• Microsoft: Microsoft Systems Engineer Certification, Microsoft Certified Professional

 Professional Affiliations

• June 2002 ? Present. Association of Information Technology Professionals, Member
• June 2001 ? Present. Computer Technology Industry Association, Member

 Computer Skills:

• Languages: XHTML, HTML, CSS, C+, C++, Java
• Operating Systems: Windows NT/2000/XP/Vista, UNIX, Linux, Red Hat Linux, Apache

 Community Activities:

• Jan. 2001 ? Present. Charlotte Adult Learning Center, IT Consultant/Tutor
• June 2001 ? Present. Independent Computer Service Consultants Association, Member

 References:Available upon request.