Department Store Manager Sample Resume

Matthew K. Smith
1234 Bridge Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556
Email: mattksmith@frontfocus.com  

Objective
To be a Department Store Manager aggressively driving store sales growth and profits by building a well-trained, customer-responsive workforce.  

Qualifications Summary
  • Readily demonstrate professional accomplishments through results-driven behavior.
  • Excellent capability to lead, encourage and develop a large team of associates.
  • Superb ability to deal with constantly changing work demands.
Education
Georgia State University, Atlanta, GA
Bachelor of Arts in Business Management (May 1996)

Work Experience
Department Store Manager: March 2003 - Present, Haley's Department Store, Atlanta, GA
  • Responsible for overall operational integrity of the store.
  • Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
  • Responsible for recruitment, selection, training and supervision of staff to maximize sales and profit performance.
  • Forecast scheduling needs and ensure sufficient associates on the floor to meet customer demand.
  • Develop and communicate store standards to associates.
  • Observe and evaluate associate's job performance.
Assistant Store Manager: Oct. 2000 - March 2003, Haley's Department Store, North Decatur, GA
  • Responsible for sales and profit performance.
  • Worked with buyers and planners to identify high profit sales items.
  • Merchandised products according to profit potential.
  • Controlled expenses, shrinkage and inventory levels in the store.
  • Recruited and hired the most qualified candidates to meet the store needs.
  • Trained associates to provide quality customer service.
Assistant Store Manager: July 1996 - Oct. 2000, Sartrines Department Store, North Decatur, GA
  • Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
  • Forecasted staffing needs and developed a recruiting and hiring strategy to ensure optimal store staffing in all areas.
  • Regularly visited relevant competition to maintain an awareness of store performance issues and market trends.
  • Ensured customer concerns were solved effectively and promptly.
  • Provided direction, supervision, guidance and training and development opportunities to associates. 
References furnished upon request.