Department Store Manager Sample Resume
Matthew K. Smith
1234 Bridge Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556
Email: mattksmith@frontfocus.com
Objective
To be a Department Store Manager aggressively driving store sales growth and profits by building a well-trained, customer-responsive workforce.
Qualifications Summary
Georgia State University, Atlanta, GA
Bachelor of Arts in Business Management (May 1996)
Work Experience
Department Store Manager: March 2003 - Present, Haley's Department Store, Atlanta, GA
1234 Bridge Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556
Email: mattksmith@frontfocus.com
Objective
To be a Department Store Manager aggressively driving store sales growth and profits by building a well-trained, customer-responsive workforce.
Qualifications Summary
- Readily demonstrate professional accomplishments through results-driven behavior.
- Excellent capability to lead, encourage and develop a large team of associates.
- Superb ability to deal with constantly changing work demands.
Georgia State University, Atlanta, GA
Bachelor of Arts in Business Management (May 1996)
Work Experience
Department Store Manager: March 2003 - Present, Haley's Department Store, Atlanta, GA
- Responsible for overall operational integrity of the store.
- Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
- Responsible for recruitment, selection, training and supervision of staff to maximize sales and profit performance.
- Forecast scheduling needs and ensure sufficient associates on the floor to meet customer demand.
- Develop and communicate store standards to associates.
- Observe and evaluate associate's job performance.
- Responsible for sales and profit performance.
- Worked with buyers and planners to identify high profit sales items.
- Merchandised products according to profit potential.
- Controlled expenses, shrinkage and inventory levels in the store.
- Recruited and hired the most qualified candidates to meet the store needs.
- Trained associates to provide quality customer service.
- Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
- Forecasted staffing needs and developed a recruiting and hiring strategy to ensure optimal store staffing in all areas.
- Regularly visited relevant competition to maintain an awareness of store performance issues and market trends.
- Ensured customer concerns were solved effectively and promptly.
- Provided direction, supervision, guidance and training and development opportunities to associates.
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