Dry Cleaner

   Example Europass Curriculum Vitae
Personal information   
First name(s) / Surname(s)  Peter Franks
Address(es)  18007 11th Ave.
Victorville, CA
Telephone(s)  (760)555-0123Mobile: (760)555-7897
E-mail(s)  p_franks@nomail.com
Nationality  American
Work experience   
Dates  July 1998 - present
Occupation or position held  Dry Cleaner / Laundry Attendant / Customer Service
Main activities and responsibilities  Waiting on incoming customers - taking in laundry and dispensing finished laundry at pick-up, tagging of all incoming garments, garment inspection operating different pressing machines and equipment. Scheduling graveyard shift employees. Responsible for containing and disposing of used chemical solvents used in the dry cleaning process.
Name and address of employer  One-Hour Martinizing
Type of business or sector  Laundry / Dry Cleaning
Dates  Sept. 1996 - July 1998
Occupation or position held  Route Delivery Person
Main activities and responsibilities  Delivered local newspapers and magazines on a delivery route. Was responsible for collecting on these accounts and redelivering publications if they were missed on the route. Also sold accounts to new customers. Started with 66 customers and finished my employ having 118 total customers on the route.
Name and address of employer  The Daily Press and Dispatch 15151 Armargosa Ave. Victorville, CA 92392 USA
Type of business or sector  Newspaper and media delivery
Education and training   
Dates  Sept. 2002 - June 2004
Title of qualification awarded  Associates Degree in General Business Management
Principal subjects / occupational skills covered  Principle studies included: Accounting Principles, Business Communications, General Business and Management. Anthropology, psychology, and sociology. Art history and American Literature.
Name and type of organisation providing education and training  Victor Valley Community College (Junior College)
Personal skills and competences   
Mother tongue(s)  English
Social skills and competences  Excellent speaking and writing skills, interpersonal interaction skills, and customer service skills. Excellent organizational and prioritization skills. Able to work with minimal supervision and to handle multiple task assignments. Ability to communicate and deliver excellent customer service as well as handling problem situations with fellow employees and customers effectively.
Organisational skills and competences  Scheduling shifts for overnight (graveyard) shift and managing the customer pick-up schedule. Assembly, bagging and tagging of incoming dry cleaning jobs. Wrapping and tagging of completed jobs. Inspection of all garments received prior to the tagging and bagging process for stains and soils and applying cleaning catalysts as needed.
Technical skills and competences  Certified in the handling of hazardous materials (HazMat) for purposes of disposing of solvent, powdered filter material (diatomite), carbon, non-volatile residues, lint, dyes, grease, soils and water.
Computer skills and competences  Fully computer literate. Excellent proficiency in DryCleanerMaxPro Software, Excel, Notepad, Power Point, QuickBooks, and Word.
Other skills and competences  Responsible for managing and controlling the maintenance budget, pick-up and delivery schedules. Assist in inventory control. Responsible for filling out work schedules and processing time sheets for Payroll Department. Fully trained on all cleaner, pressing, and washing equipment. Certified for handling waste materials. Responsible for the control and the managing of disposal of all cleaning solvents. Will perform delivery driver duties whenever necessary. Involved in the employee support committee. Responsible for interior and exterior building sanitation, and making recommendations for upgrades and building repairs wherever necessary.
Driving licence(s)  CA Class B and C (commercial)
Additional information  References available upon request.