Flight Attendant Sample Resume

Mindy Schollman
1234 Obvy Drive
West Lafayette, IN 64000
Home: 404-555-5555
Cell: 404-555-5556
Email: mindy_nicol@frontfocus.com

Objective
Seeking to obtain a rewarding and challenging Flight Attendant position with a growth-oriented company that promotes a team environment and reaching the highest possible standards.

Qualifications Summary
  • Extensive knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Expert in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Very attentive, giving full attention to customers, taking time to understand the points being made, asking questions as appropriate, and conveying empathy.
  • Outstanding communication and interpersonal skills.  
Education
Illinois Valley Community College, Peru, IL
  • Associate's Degree in Communications (June 1999)  
Work Experience
Flight Attendant: June 2003 - Present, Tarom Airlines, Phoenix, AZ
  • Provide personal services to ensure the safety and comfort of airline passengers during flight.
  • Greet passengers, verify tickets, and serve food and beverages.
  • Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
  • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and schedules.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Guide passengers while entering or disembarking the aircraft.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Collect money for meals and beverages.
  • Conduct periodic trips through the cabin to ensure passenger comfort and distribute reading material, headphones, pillows, playing cards, and blankets.
Flight Attendant: May 1999 - May 2003, British Airways/Flytele, Atlanta, GA
  • Responsibilities included: Directing and assisting passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures, greeting passengers boarding aircraft and directing them to assigned seats.
  • Served prepared foods and beverages, and sold alcoholic drinks.
  • Announced flight delays and descent preparations.
  • Took inventory of headsets, food and drink, and money collected.
  • Walked aisles of planes to verify that passengers were in compliance with federal regulations prior to take-offs and landings.
  • Administered first aid to passengers in distress.
  • Inspected and cleaned cabins, checking for any problems and maintaining order.
  • Inspected passenger tickets to verify information and obtain destination information.
  • Operated audio and video systems.
*References available upon request.