Foreclosue Manager Sample Resume

Clinton Dale
1234 Post Oak Drive
Flint, MI 64000
Home: 404-555-5555
Cell: 404-555-5556
Email: Clinton
  Objective: Seeking to find a middle foreclosure management or analyst position within a growing global company within the real estate, financial services, or banking industry where I can utilize my skills and abilities for the benefits an productivity of the organization.   Qualification Summary: More than 5 years of supervisory experience and default/servicing experience ( 2 years Foreclosure). Outstanding customer service, interpersonal, written, and verbal communication skills, data analysis and math skills. Strong ability to work independently with limited supervision, as well as to prioritize and multi-task. Able to analyze and report work progress in detail on a variety of complex, high-volume caseloads, to meet own deadlines and assist other supervisors with work prioritization. Able to effectively communicate with all levels of default/servicing management. Extensive and deep knowledge of all industry guidelines.   Education: Bachelor of Arts degree in Business Administration
Majoring in Bank Management
Michigan State University, East Lansing, Michigan
July, 1998   Work Experience: Foreclosure Manager,
CitiGroup, Flint, MI
June 2003? present

Worked with complex business issues and objectives requiring development of procedures, identification of underlying issues, development of standards, and development and choice of alternative courses of action. The position required involving in a high level of complex interaction with both internal and external customers, including borrowers, realtors, attorneys, third-party vendors, and interdepartmental staff, leading system enhancement testing and special projects as assigned and ensuring that production standards and goals were met within established timeframes, complying with State, Federal, and Company regulations. Recruited, selected, motivated, and disciplined assigned employees up to and including termination. Oversaw the daily department operations and resolved the more complex difficult operational or customer complaint problems. Assessed departmental needs and recommended more efficient work processes and methods or sources of business.   Foreclosure Sales Agent,
CitiGroup, Flint, MI
May 1998 ? May 2003

Responsibilities included: facilitating all the foreclosure sales in the entire state of Michigan, handling all foreclosure sale packages making sure they promptly got to the correct sale representative, handling extremely large cashier's checks sent to me from attorneys, making sure they got to their correct destinations, getting bidding instructions from attorneys and sending them to our sale reps in every county of Michigan between the hours of 9-11. Applied signature authority for cash processing or credit loss acceptance. Applied decision authority for more complex workout alternatives that involve acceptance of cash proceeds from delinquent borrowers when a credit loss or interruption of standard loan servicing processes is involved.   References: Available upon request