Hotel Manager Sample Resume

Mark K. Smith
1234 Fieldstone DriveMontgomery, AL 36000Home: 334-555-5555Cell: 334-555-5556Email: mksmith@frontfocus.com   Objective: Hotel Manager responsible for the management of operations on a day to day basis   Qualification Summary:

• Motivate and give clear direction to all employees
• Effectively maximize revenues and profitability
• Excellent at identifying potential business in local market

  Education: Bachelor of Science degree in Business Administration Auburn University, Auburn, Alabama May 1996
  Work Experience:

Hotel Manager, Linwood Hotels Montgomery, AL 36000

• Ensure that all employees are trained for their positions to maximize service, production and efficiency
• Conduct employee performance evaluations as prescribed, control staffing
• Maximize profits and control costs
• Manage property operations on a day to day basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit
• Direct and coordinate the food & beverage operations
• Ensure the property is well maintained and that all mechanical equipment is in good working order
• Responsible for the preparation of property budget and forecasts.
August 2004 - present

  Associate Hotel Manager, Kendall-Kline Hotels Montgomery, AL 36000

• Conducted appropriate meetings and coordinated with the other department heads to ensure that proper communication lead to guest satisfaction and maximum profit and productivity
• Coordinated, directed and managed the staff and hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company
• Monitored the collection of in-house guest balances
• Direct billed receivables and handled commission payments by vendors
September 1999 ? August 2004

  Assistant Hotel Manager, Stollingworth Hotels and Suites Auburn, AL 36000

• Developed maximum profits through cost and labor control
• Maintained the highest standard of services to the guests, including maintenance and cleanliness for the guests' rooms and associated facilities
• Clearly described, assigned, and delegated responsibility and authority for certain operations to various sub departments
• Ensured the cleanliness of all food and beverage facilities including the restaurant, lounges, banquet rooms, storage rooms and kitchen
• Coordinated and implemented sales and marketing activities for the property.
June 1996 ? September 1999

  References: Furnished upon request