Hotel Manager Sample Resume
Mark K. Smith
1234 Fieldstone Drive
Montgomery, AL 36000
Home: 334-555-5555
Cell: 334-555-5556
Email: mksmith@frontfocus.com
Objective
To obtain a Hotel Manager position responsible for operations on a day-to-day basis.
Qualifications Summary
Auburn University, Auburn, AL
Bachelor of Science in Business Administration (May 1996)
Work Experience
Hotel Manager: Aug. 2004 - Present, Linwood Hotels, Montgomery, AL
1234 Fieldstone Drive
Montgomery, AL 36000
Home: 334-555-5555
Cell: 334-555-5556
Email: mksmith@frontfocus.com
Objective
To obtain a Hotel Manager position responsible for operations on a day-to-day basis.
Qualifications Summary
- Motivate and give clear direction to all employees.
- Effectively maximize revenues and profitability.
- Excellent at identifying potential business in local market.
Auburn University, Auburn, AL
Bachelor of Science in Business Administration (May 1996)
Work Experience
Hotel Manager: Aug. 2004 - Present, Linwood Hotels, Montgomery, AL
- Ensure that all employees are trained for their positions to maximize service, production and efficiency
- Conduct employee performance evaluations as prescribed, control staffing.
- Maximize profits and control costs.
- Manage property operations on a daily basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit.
- Direct and coordinate the food & beverage operations.
- Ensure the property is well maintained and that all mechanical equipment is in good working order.
- Responsible for the preparation of property budget and forecasts.
- Conducted appropriate meetings and coordinated with the other department heads to ensure that proper communication lead to guest satisfaction and maximum profit and productivity.
- Coordinated, directed and managed the staff and hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company.
- Monitored the collection of in-house guest balances.
- Direct billed receivables and handled commission payments by vendors.
- Developed maximum profits through cost and labor control.
- Maintained the highest standard of services to the guests, including maintenance and cleanliness for the guests' rooms and associated facilities.
- Clearly described, assigned, and delegated responsibility and authority for certain operations to various sub-departments.
- Ensured the cleanliness of all food and beverage facilities including the restaurant, lounges, banquet rooms, storage rooms and kitchen.
- Coordinated and implemented sales and marketing activities for the property.
