Hotel Manager Sample Resume

Mark K. Smith
1234 Fieldstone Drive
Montgomery, AL 36000
Home: 334-555-5555
Cell: 334-555-5556
Email: mksmith@frontfocus.com  

Objective
To obtain a Hotel Manager position responsible for operations on a day-to-day basis.

Qualifications Summary
  • Motivate and give clear direction to all employees.
  • Effectively maximize revenues and profitability.
  • Excellent at identifying potential business in local market.
Education
Auburn University, Auburn, AL
Bachelor of Science in Business Administration  (May 1996)

Work Experience
Hotel Manager: Aug. 2004 - Present, Linwood Hotels, Montgomery, AL
  • Ensure that all employees are trained for their positions to maximize service, production and efficiency
  • Conduct employee performance evaluations as prescribed, control staffing.
  • Maximize profits and control costs.
  • Manage property operations on a daily basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit.
  • Direct and coordinate the food & beverage operations.
  • Ensure the property is well maintained and that all mechanical equipment is in good working order.
  • Responsible for the preparation of property budget and forecasts.
Associate Hotel Manager: Sept. 1999 - Aug. 2004, Kendall-Kline Hotels, Montgomery, AL
  • Conducted appropriate meetings and coordinated with the other department heads to ensure that proper communication lead to guest satisfaction and maximum profit and productivity.
  • Coordinated, directed and managed the staff and hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company.
  • Monitored the collection of in-house guest balances.
  • Direct billed receivables and handled commission payments by vendors.
Asst. Hotel Manager: June 1996 - Sept. 1999, Stollingworth Hotels and Suites, Auburn, AL
  • Developed maximum profits through cost and labor control.
  • Maintained the highest standard of services to the guests, including maintenance and cleanliness for the guests' rooms and associated facilities.
  • Clearly described, assigned, and delegated responsibility and authority for certain operations to various sub-departments.
  • Ensured the cleanliness of all food and beverage facilities including the restaurant, lounges, banquet rooms, storage rooms and kitchen.
  • Coordinated and implemented sales and marketing activities for the property.

  *References furnished upon request.