Manager High Tech Sample Resume

Bob Jones
839 82nd Street
New York, New York
Home: 212-448-4848
Cell: 212-448-4849
Cell: bobjman@hightech.com

Objective
Experience, dedicated professional seeking executive management position in a high tech environment.

Skills/Achievements

• Extensive background in high tech management, with expertise in marketing, strategic planning, account management, and negotiations.
• In-depth business operations knowledge.
• Excellent ability to build and maintain profitable business relationships.
• Superb verbal, written, and public speaking skills.
• Outstanding ability to identify and execute priorities.
• Management experience in Business Intelligence, Web Analytics, and Content Management.
• Exceptional problem-solving skills.
• Broad knowledge of Internet technologies and web solutions.
• Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Oracle.
• Positive, proactive work ethic.
• Superb multi-tasking and organizational abilities.
• Ability to perform successfully in a fast-paced atmosphere.

Education
New York University, New York City
MBA in Business Management, 1986
Bachelor of Science in Marketing, 1985

Work Experience
Senior Executive Manager: May 2005 - Present, Webtronics, Inc., New York City
Webtronics, Inc. is a top web analytics technology company that produces some of the most innovative and intelligent online commerce leaders today.
My duties include:

• Working with product managers, engineering and business units to manage various product lines.
• Recognizing the needs of the Webtronics customer community.
• Monitoring product progress through the 'Product Life Cycle.' This includes identifying opportunities, as well as risks, and informing other senior management executives of progress.
• Managing and supervising customer interaction through a 'Consumer Advisory Team.'
• Providing analysis for customers and competitors alike, to assess what features best fit the current marketplace.
• Manage and maintain current accounts located in the Eastern part of the United States.

Lead Support Manager: Sept. 1986 - April 2005, TechWeb Industries, New York City TechWeb Industries is a growing software integration company located in the heart of New York City.
My duties included:

• Managing customer integration of mainframe CADAM, micro CADAM, and Professional CADAM databases into current design atmospheres.
• Lead technical support advisor; assisted with customer installation, in addition to customization of CADAM software.
• Improving customer satisfaction by supervising the creation of technical manuals and database.
• Maximizing customer knowledge by establishing training plans, creating course material, and supervising classes.

Professional Affiliations

• Vice President, New York State Business Management Association
• Board of Directors, Executive Management Association

References available upon request.