Medical Receptionist Sample Resume

Claire Fowles
1234 Cobblestone Drive
Pinellas Park, Phoenix, Arizona
Home: 727-555-5555
Cell: 727-555-5556
Email: Claire_Fowles@netlong.com
  Objective: Seeking for a medical receptionist position that utilizes my extensive computer and medical knowledge, strong organizational abilities, demonstrating quality communications skills and client/patient service.   Qualification Summary: More than 5 years experience as a receptionist in a healthcare setting. Warm outgoing personality. Able to interact effectively and in a supportive manner with persons of all ages and backgrounds. Very good telephone skills and etiquette. Strong ability to work well under pressure and to work accurately and efficiently. Possessor or extensive computer knowledge, Microsoft Excel, and Word, 35 WPM. Bilingual English and French. Knowledgeable of patient billing procedures.   Education: Bucks County Technical High School Fairless Hills, PA
Diploma- 2000
Medical Assistant Certificate   Work Experience: Medical Receptionist, Family Health Hospital, Fairless Hills, PA
Dec. 2003 ? present

Greeted patients and agency visitors; directed all people to the appropriate location and services; was courteous, polite and helpful to the public and clients at all times when representing the hospital. Respected and maintained privacy and dignity of agency clients; assured client confidentiality at all times. Provided efficient and professional telephone services; transferred calls according to established protocols. Other duties implied: registering patients according to agency protocols, determining the financial status of patients and their eligibility for the hospital services, assisting patients in accurately completing appropriate forms, and document all information according to hospital protocols.   Medical Receptionist, Axis Community Health, Brooklyn, NY
Jan. 2000 ? Nov. 2003

Scheduled appointments for patients according to established procedures. Collected and posted fees according to protocols; prepared and balanced daily financial registers and submitted all forms and fees to the fiscal department. Maintained and reported statistics as required. Maintained forms and office supplies required for front desk activities. Secured the building at the close of each working day; turned off or unplugged appliances and machines according to agency protocols and locked all entrances. Daily responsibilities included assuring the readiness of the reception area, opening the building at the designated time and having all front desk activities fully operational at the start of business hours.   References: Available upon request