Medical Receptionist Sample Resume

Claire Fowles
1234 Cobble St.
Phoenix, Arizona
Home: 727-555-5555
Cell: 727-555-5556
Email: Claire_Fowles@netlong.com

Objective
Seeking a medical receptionist position that utilizes my extensive computer and medical knowledge and experience with client/patient service.

Qualifications Summary
  • More than 5 years experience as a receptionist in a healthcare setting.
  • Warm, outgoing personality and ability to interact effectively and in a supportive manner with persons of all ages and backgrounds.
  • Very good telephone skills and etiquette.
  • Strong ability to work well under pressure and be accurate and efficient.
  • Extensive computer knowledge of Microsoft Excel and Word, type 40 WPM.
  • Bilingual: English and French.
Education
Bucks County Technical High School Graduate (2000), Fairless Hills, PA
Medical Assistant Certificate (2002)
 
Work Experience
Medical Receptionist: Dec. 2003 - Present, Family Health Hospital, Phoenix, AZ
  • Greet patients and agency visitors, directing all people to the appropriate locations and services in courteous, polite and helpful manner.
  • Respect and maintain privacy of agency clients, assuring client confidentiality at all times.
  • Provide efficient and professional telephone services.
  • Other duties include: Registering patients according to agency protocols, determining the financial status of patients and their eligibility for hospital services, assisting patients in correctly completing appropriate forms, and documenting all information according to hospital protocol.
Medical Receptionist: Jan. 2000 - Nov. 2003, Axis Community Health, Brooklyn, NY
  • Scheduled appointments for patients according to established procedures.
  • Collected and posted fees according to protocol; prepared and balanced daily financial registers and submitted all forms and fees to the fiscal department.
  • Maintained and reported statistics as required. Maintained forms and office supplies required for front desk activities.
  • Secured the building at the close of each working day and performed loss prevention activities.
  • Daily responsibilities included assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of business hours.  
*References available upon request.