Receptionist

   Example Europass Curriculum Vitae
    
Personal information   
First name(s) / Surname(s)  Danika Schmidt
Address(es)  Rosenheimer Strasse 145g
Munich
81671
Germany
Telephone(s)  Home: +49 (0) 55/55 83 5-0000Mobile: +49 (0) 55/55 83 5-0001
E-mail(s)  D_schmidt@nomail.com.ge
Nationality  German
   
Work experience   
Dates  April 2005 - present
Occupation or position held  Head Receptionist
Main activities and responsibilities  Responsible for managing the front desk and reception area, supporting the office staff and distributing faxes and incoming correspondence frequently. Greet guests and manage the front desk with dependability and reliability in a stable and professional corporate office environment. Also responsible for assisting office staff on an as-needed basis.
    
Name and address of employer  ProSiebenSat1 Group Medienallee 7 Munich 85774, Germany
Type of business or sector  Office Management
    
    
Dates  July 2000 - April 2005
Occupation or position held  Receptionist
Main activities and responsibilities  Performed basic clerical skills e.g., light typing, filing, mail distribution, meeting preparations, ordering office supplies, and arranging conferences. Eventually took over the responsibilities of answering questions and fulfilling requests for agents and clients with time-sensitive issues.
    
Name and address of employer  B+K Dienstleistung GmbH Wolfensteindamm 9 Munich 12165, Germany
Type of business or sector  Office Management
    
Education and training   
Dates  September 1998 - June 2000
Title of qualification awarded  Master's Degree in Communications Management
Principal subjects / occupational skills covered  Principle studies included: Business Communications, Economics, Finance, Office Management, Social Psychology. Master's Thesis on Advanced Secretarial Skills.
Name and type of organisation providing education and training  University of Munich
    
Dates  September 1994 - June 1998
Title of qualification awarded  Bachelor's Degree in Business Management
Principal subjects / occupational skills covered  Principle studies included: Accounting, Biology, Economics, General Math, Introduction To Office Management, Marketing, Psychology, and Strategy Development. Secondary studies included ESL and French Language Proficiency.
Name and type of organisation providing education and training  University of Munich
    
   
Personal skills and competences   
Mother tongue(s)  English
Other language(s)   
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
C2  Proficient UserC2Proficient UserC2Proficient UserC2Proficient UserC2Proficient UserFrench 
C2  Proficient UserC2Proficient UserC1Proficient UserC1Proficient UserC1Proficient User 
Social skills and competences  Polished and professional approach towards my job and thecompany. Excellent e-mail, phone, and written communication skills for interacting with internal clients, guests, and staff members. Very skilled at interacting in one-on-one situations or a large group setting. Excellent liaison skills at the administrative levels.
    
Organisational skills and competences  Skilled at organizing conferences, luncheons, meetings, and staff presentations. Excellent appointment setting and scheduling skills. Seven years of receptionist or administrative experience in a corporate or professional office,
    
Technical skills and competences  Typing speed of 65 wpm with 96% accuracy. Skilled at using all forms of clerical or office machinery.
    
Computer skills and competences  Strong computer skills for assisting staff on a variety of projects. Advanced proficiency levels in all Microsoft Office applications including Power Point which I continually use to set up all office presentations. Skilled at administering all the office e-mail through Outlook Express as well as all interoffice and intraoffice communications.
    
Artistic skills and competences  Amateur photography, Feng Shui decorating, and porcelain doll painting.
    
Other skills and competences  Nearly eight years professional work experience in a customer service / administrative / office environment. Have stepped into the role of administrator frequently when asked to do so. I am a professional and am experienced with multi-line phone systems. I possess a strong initiative to help out in other departments if needed, and also to perform general office duties such as typing, filing, and handling incoming mail.
    
Driving licence(s)  Groups B and BE
    
Additional information  References available upon request.