Retail Clerk Sample Resume
Justin Hamilton
9643 Oak Street
Jacksonville, Florida 32206
Home: 904-555-5555
Cell: 904-555-1111
justin.hamilton@gmail.com
Objective
Provide outstanding customer service and sales experience to a large computer store.
Qualifications Summary
University of Miami, Miami, FL
Retail Associate: March 2007 - Present, Office Techs & Sales, Orange Park, FL
Employee of the Month, Jan. 2007, Office Techs & Sales
Sales Rep. of the Month, May and July 2006, Broker Computers, Inc.
*References available upon request.
9643 Oak Street
Jacksonville, Florida 32206
Home: 904-555-5555
Cell: 904-555-1111
justin.hamilton@gmail.com
Objective
Provide outstanding customer service and sales experience to a large computer store.
Qualifications Summary
- Excellent written and verbal communication skills.
- Improves customer satisfaction, public relations and sales by marked percentages.
- Ability to facilitate sales training sessions.
University of Miami, Miami, FL
- Bachelor of Arts in Communications (Public Relations) (2005)
- Minor in Integrated Computer Sciences
- Cumulative GPA: 3.01 out of 4.00
Retail Associate: March 2007 - Present, Office Techs & Sales, Orange Park, FL
- Provide customer service by engaging customers and performing product demonstrations.
- Maintain front-store cleanliness.
- Improve customer retention by 11% through excellent merchandising.
- Calculate receipts and cash deposits for assistant manager.
- Assist co-workers in sales process with team work ethics.
- Handle accounts receivable and payable.
- Input customer data for direct mail campaigns.
- Write press releases on new computer service specials.
- Provided product demonstrations and consultations online and in-store.
- Solved customer problems in-store and through Live Chat sessions online.
- Achieved sales quotas by utilizing marketing and advertising skills.
- Conducted sales sessions and training for co-workers based on individual performance.
- Diagnosed, repaired, and serviced computer desktops, notebooks and selected printers.
- Installed computer operating systems.
- Set up network wiring including wireless LAN and WAN.
- Improved customer retention by 23% through marketing efforts, public relations, and sales experience.
- Generated sales leads by direct mail, Internet marketing, and promotional efforts.
- Created technical manuals for mobile PC techs and contractors.
Employee of the Month, Jan. 2007, Office Techs & Sales
Sales Rep. of the Month, May and July 2006, Broker Computers, Inc.
*References available upon request.
