Retail Store Manager Sample Resume

Marvin K. Smith
1234 Center Drive
Somerville, MA 02000
Home: 617-555-5555
Cell: 617-555-5556
Email: mksmith@frontfocus.com

Objective
Advance as a Retail Store Manager responsible for establishing and maintaining top notch customer service by providing our customers with an experience that is truly unique.

Work Experience
Retail Store Manager: Aug. 2003 - Present, Blevin's, Cambridge, MA

• Oversee all store operations.
• Develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Manage inventory.
• Analyze and measure business trends.
• Enhance the customer experience by leading team of associates in providing strong customer service.
• Guide the professional development of Assistant Retail Managers.
• Review job applications, interview applicants, and hire, train and develop associates.

Assistant Store Manager: Sept. 1999 - Aug. 2003, Price Pros, Boston, MA

• Implemented new product lines and created strategies to introduce and promote them to customers.
• Set standards and modeled behavior for optimum customer service.
• Controlled shrinkage, expenses and payroll.
• Utilized merchandising skills to drive sales through effective merchandise presentations.

Assistant Store Manager: May 1998 - Sept. 1999, Shoes and Such, Somerville, MA

• Developed successful sales plans to grow store's profitability.
• Recruited, trained, developed and motivated employees.
• Managed merchandise levels and store appearance.
• Enforced loss prevention policy and awareness on the floor in order to control external shrinkage.
• Created and maintained team relationships.
• Directed all activities required to achieve store goals.

Education
Boston University, Boston, MA

• Bachelor of Science in Business Management (May 1998)

*References: Furnished upon request.