Sales Support Administrator Sample Resume

Mack R. Smith
1234 Maple Drive
Tampa, FL 33000
Home: 727-555-5555
Cell: 727-555-5556
Email: mrsmith@frontfocus.com

Objective
To be a great Sales Support Administrator with the goal of effectively maintaining customer satisfaction by establishing rapport with customers and others who are in a position to help meet customer needs.

Qualifications Summary

• Strong PC skills
• Excellent written and oral communication skills
• Exceptionally detail-oriented
• Very good proofreading skills
• Work well in teams

Education
University of Tampa, Tampa, FL

• Bachelor of Science in Marketing (May 1998)
• Minor in Advertising

Work Experience
Sales Support Administrator: Aug. 2004 - Present, St. Petersburg, FL

• Provide end-to-end administrative support for the sales cycle and follow sold projects through to installation.
• Communicate and collaborate with designers and peer functional organizations to ensure company practices and goals are met and to ensure resolution of all customer issues.
• Manage and coordinate information with production scheduling.

Sales Support Manager: Feb. 2000 - July 2004, Tampa, FL

• Provided customer service and sales support to existing and new customer base.
• Communicated with prospective customers.
• Qualified opportunities.
• Collected and input customer data.
• Maintained prospect and customer information to ensure accuracy.
• Assisted with sales and marketing campaigns.

Sales Support Manager: May 1998 - Jan. 2000, Tampa, FL

• Assigned leads to designers, set appointments, and reviewed proposals for completeness.
• Prepared sales measurements and reports.
• Directed order management.
• Oversaw sales forecasting.
• Resolved inventory allocation problems.
• Managed inventory replenishment.
• Assisted in training other support staff.

References: Furnished upon request.