Sales Support Administrator Sample Resume

Mack K. Smith 1234 Maple DriveTampa, FL 33000Home: 727-555-5555Cell: 727-555-5556Email: mksmith@frontfocus.com
  Objective: Sales Support Administrator with the goal of effectively maintaining customer satisfaction by establishing rapport with customers and others who are in a position to help meet customer needs   Qualification Summary:

Strong PC skills

Excellent written and oral communication skills

Exceptionally detail-oriented

Very good proofreading skills

Able to work well with a team

  Education: Bachelor of Science degree in MarketingMinor studies in AdvertisingUniversity of Tampa, Tampa, FloridaMay 1998
    Work Experience: Sales Support Administrator, St. Petersburg, FL 33000 Provide end-to-end administrative support for the sales cycle and follow sold projectsthrough to installation. Communicate and collaborate with designers and peer functionalorganizations to ensure company practices and goals are met and to ensure resolution of all customer issues. Manage and coordinate information with production scheduling.August 2004 - present
  Sales Support Manager, Tampa, FL 33000 Provided customer service and sales support to existing and new customer base. Communicated with prospective customers. Qualified opportunities. Collected and inputcustomer data. Maintained prospect and customer information to ensure accuracyAssisted with sales and marketing campaigns.February 2000 ? July 2004

  Sales Support Manager, Tampa, FL 33000 Assigned leads to designers, set appointments, and reviewed proposals for completeness.Prepared sales measurements and reports. Directed order management. Oversaw sales forecasting. Resolved inventory allocation problems. Managed inventory replenishment.Assisted in training other support staff.May 1998 ? February 2000

    References: Furnished upon request