Travel Agent Sample Resume
Marci K. Smith
1234 First Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556
Email: mksmith@frontfocus.com
Objective
Travel Agent highly skilled in reserving and confirming travel arrangements for individuals and groups seeking a new challenging and rewarding position.
Qualifications
Chestnut High School Graduate (1998), North Decatur, GA
Work Experience
Travel Agent: Aug. 2001 - Present, Fly Away Travel Agency, Atlanta, GA
American Society of Travel Agents
1234 First Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556
Email: mksmith@frontfocus.com
Objective
Travel Agent highly skilled in reserving and confirming travel arrangements for individuals and groups seeking a new challenging and rewarding position.
Qualifications
- Knowledge and practical experience with tour sales.
- Bilingual: English/Spanish
- Thorough understanding of Sabre and Worldspan.
- Proficient in Microsoft Office.
Chestnut High School Graduate (1998), North Decatur, GA
Work Experience
Travel Agent: Aug. 2001 - Present, Fly Away Travel Agency, Atlanta, GA
- Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
- Answer phones professionally, courteously and promptly.
- Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services.
- Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups.
- Perform miscellaneous duties such as arranging conferences and meeting facilities.
- Communicate with Spanish speaking clients.
- Ensure accommodations meet specifications of requesting party.
- Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors.
- Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.
- Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.
- Called vendors to ensure extension of payment deadlines when necessary.
- Processed unused or partially used tickets for credit through affiliated travel agencies.
- Attended staff and training meetings.
- Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner.
- Collected fees, and provided customer with travel documentation.
- Kept informed of airline rules and regulations, tariffs and other industry requirements.
- Adeptly dealt with different airline/airfare contracts and pricing structures.
- Monitored and utilized all in-house contracted vendors for client travel.
- Cross sold other company products and services.
American Society of Travel Agents
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