Travel Agent Sample Resume

Marci K. Smith
1234 First Street
North Decatur, Georgia 30000
Home: 404-555-5555
Cell: 404-555-5556

Travel Agent highly skilled in reserving and confirming travel arrangements for individuals and groups seeking a new challenging and rewarding position.

  • Knowledge and practical experience with tour sales.
  • Bilingual: English/Spanish
  • Thorough understanding of Sabre and Worldspan.
  • Proficient in Microsoft Office.
Chestnut High School Graduate (1998), North Decatur, GA

Work Experience
Travel Agent: Aug. 2001 - Present, Fly Away Travel Agency, Atlanta, GA
  • Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
  • Answer phones professionally, courteously and promptly.
  • Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services.
  • Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups.
  • Perform miscellaneous duties such as arranging conferences and meeting facilities.
  • Communicate with Spanish speaking clients.
  • Ensure accommodations meet specifications of requesting party.
Travel Agent Assistant: Feb. 2000 - Aug. 2001, Moonlight Travel, North Decatur, GA
  • Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors.
  • Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.
  • Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.
  • Called vendors to ensure extension of payment deadlines when necessary.
  • Processed unused or partially used tickets for credit through affiliated travel agencies.
  • Attended staff and training meetings.
Travel Agent Assistant: July 1998 - Jan. 2000, Destination Everywhere, LLC, Atlanta, GA
  • Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner.
  • Collected fees, and provided customer with travel documentation.
  • Kept informed of airline rules and regulations, tariffs and other industry requirements.
  • Adeptly dealt with different airline/airfare contracts and pricing structures.
  • Monitored and utilized all in-house contracted vendors for client travel.
  • Cross sold other company products and services.
American Society of Travel Agents