Waitress Sample Resume

Leona Riley
1234 Red Oak Drive
Flint, MD 64000
Home: 404-555-5555
Cell: 404-555-5556
Email: Leona Reiley@frontfocus.com

Objective
To obtain a waitress position in the Food and Beverage Industry with a challenging company that offers me the possibility of professional growth and career advancement opportunities.

Qualifications Summary
  • Extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
  • Wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques.
  • Strong communication and interpersonal skills and abilities.
Education
Maryland Customer Service Academy, Baltimore, MD
Associate's Degree (July 2000)

Work Experience
Waitress: June 2004 - Present, Royal Oak Restaurant, Flint, MD
  • Responsibilities include: Checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages, checking with customers to ensure that they are enjoying their meals and take action to correct any problems, escorting customers to their tables, explaining how various menu items are prepared, describing ingredients and cooking methods, informing customers of daily specials, preparing checks, presenting menus to patrons and answering questions, making recommendations upon request.
  • Active in removing dishes and glasses from tables or counters and taking them to kitchen for cleaning, serving food and beverages to patrons, preparing and serving specialty dishes at tables as required, and stocking service areas with supplies such as coffee, food, tableware, and linens.
Waitress/Hostess: May 2000 - May 2004, Chez Fayette, Flint, MD
  • Responsibilities included: Collecting payments from customers, writing food orders on order slips, memorizing orders, entering orders into computers for transmittal to kitchen staff, informing customers of daily specials, cleaning tables or counters after patrons had finished dining, filling salt, pepper, sugar, cream, condiment, and napkin containers, stocking service areas, and escorting customers to their tables. .
  • Prepared hot, cold, and mixed drinks for patrons.
  • Described and recommended wines to customers.  
*References available upon request.