








| Objective: | Business Development Manager determined to meet or exceed sales goals on a consistent basis by utilizing strong interpersonal communications, organizational and presentation skills |
| Qualification Summary: | |
| Education: | Bachelor of Science degree in Business Administration University of Connecticut - Hartford May 1999 |
| Work Experience: | Business Development Manager, Trailridge Developments Hartford, CT Responsible for meeting sales goals and overall quality of service. Conduct sales and marketing calls to book meetings with potential clients. Send follow-up marketing materials and make follow-up monthly calls until relationship is established. Call and personally visit potential, new and existing customers to facilitate new business. Perform client presentations articulating the value proposition of product, solution, and service offerings. Coordinate efforts to improve the customer experience at the point of sale. Manage product sales growth, individual sales effectiveness and account base by reviewing sales activity schedule. December 2003 - present |
| Business Development Manager, Norris & Sons Hartford, CT Maintained high profile in the professional and business community. Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others. Built pricing opportunities to encourage repeat sales. Pursued long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers. Monitored new account success by contacting customer at scheduled intervals. Ensured customer program satisfaction. Determined additional account potential through other product families, locations, and departments. Provided management with suggestions for improving volume, market share and price levels. June 1999 ? December 2003 |
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| Business Development Assistant Manager, Providence Interactive Hartford, CT Developed and implemented plans for strategic accounts that exceeded expectations in revenue retention/growth, account profitability, and customer satisfaction. Conducted weekly telephone call blitzes. Identified target companies and key decision makers. Assessed performance by location through audit reports. Supported other promotional programs including, but not limited to: reactivation, retention, leads and knowledge base marketing programs. May 1996 ? June 1999 |
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| Computer Skills: | Microsoft Word, Excel and Access |

