








| Objective: | Current Field and Desk Adjuster with more than more than 10 years experience in broadly diversified business contexts and a proven record of developing and implementing creative and persuasive strategies which solve complex problems to achieve objectives and offer customer satisfaction. |
| Qualification Summary: | Extensive knowledge of public relations principles and practices as they pertain to internal and external communication needs of a large organization. Highly experienced in communications media such as audio-visual, video, graphics and photography, radio and TV relations, community relations and intergovernmental relations. Ability to develop a strategic plan that includes the coordination, planning and management of an integrated internal and external communications objective, vision and strategy. Ability to read, analyze, and interpret the most complex documents, to respond effectively to the most sensitive inquiries or complaints, to write speeches and articles using original or innovative techniques or style and to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. |
| Education: | Bachelor of Science degree in Business Information System Majoring in Communications University of Colorado at Denver Denver, CO May, 1996 |
| Work Experience: | Field and Desk Adjuster - Ohio Casualty Group, Denver, Colorado Responsibilities include working directly with engineers, fire investigators, and cause/origin experts to determine the exact cause of the loss, investigating, analyzing and evaluating the personal and commercial property claims. I have represented the company in lawsuits and trials and referred questionable claims to company investigator. Among my other duties: managing an active monthly caseload of 80 clients, interviewing clients and determining eligibility, adjudicating claims and negotiate settlements and training newly hired claim adjusters. I have also worked with clients to ascertain date of purchase and current value and often visited site of catastrophe with homeowners and identified the destroyed contents by item and value of item. December 2004 - present |
| Contractor, Dan DeMuri Communications Aurora, CO Responsible for operations of USC-60 Army satellite communications terminal, cryptographic equipment, and Promina Multiplexer. I worked as a contractor that Installed DOS (Department of State) wireless Internet system. Responsible for purchasing hardware and tools required for the installation. Activity in designing and specifications for: concrete foundations, electrical system, and tower antenna locations. Also lead the installation of a DOS high bandwidth microwave link to upgrade replacing a system I helped install in 2001. I have managed a communications audit and used the data to develop and refine a comprehensive integrated communications plan; ensured that the most effective medium: audio-visual, video, graphic and photographic were consistently used. June 2000 ? November 2004 |
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| Senior Technician, Comsat Mobile Corporation Denver, CO Duties included responsibility for: voice, telex, fax, video and high-speed data service via 5 major Inmarsat communications systems and Pacific NCS (net control system). Performed, operated and maintained various C and L band Satellite links, digital and analog channel units, mainframe computers, Toll, and Telex switch. Activity in solving customer's technical problems, collecting billing data and maintaining customer database. Personal achievements: conceiving and building a prototype RF Spectrum Monitor System which monitored satellite link levels to insure optimum efficiency. The system was further developed for trend analysis and sold to other companies. August 1996 ? May 2000 |
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| References: | Furnished upon request |

