








| Objective: | Experienced Event Manager Assistant in search of an Event Coordinator position that would utilize my experience in the events, tourism, custom service and hospitality industry. |
| Qualification Summary: | Highly-motivated, dedicated, and ambitious professional with a broad background in coordinating projects, planning events, promoting business services, and ensuring a high level of customer satisfaction. Successful in establishing an exceptional rapport with individuals on all level. Exceptional organizational and time management skills with attention to detail. Extensive knowledge of operating procedures of a large convention, theatrical, or other public use facility. Strong principles and practices of supervision. |
| Education: | Master of Business Administration Marketing and Global Management, University of Cleveland, Ohio May 2007 Coursework Included: Managerial Decision Making, Sustainable Customer Relationships, and Resource Optimization |
| Work Experience: | Event Manager Assistant, Martin Events, Cleveland, Ohio, Dec. 2005 ? present Performed duties associated with final settlement of non-ticketed events, such as tabulating charges and preparing final invoices. Prepared checklists of lessee requirements for distribution to proper staff offices, such as accounting and booking. Input, retrieved, and updated event setup information and produced event reports through a computerized event management system. Finalized lessee requirements including table arrangements and number and nature of support personnel needed, such as ushers, security guards, caterers, and decorators. Other duties included ensuring that setup of chairs, tables, stages, decorations or other equipment is in accordance with lease requirements and with safety standards and fire and health codes, taking beginning and ending inventory of concession items, such as souvenir programs, records, and posters and collects appropriate fees and writing event reports noting attendance, times, and significant problems. |
| Event Planner Assistant, Global Events Inc., Cleveland, Ohio, Jan. 1992 ? Nov. 2005 Directed the work of contract personnel including ushers, security guards, caterers and decorators, and functionally supervises all event support staff including setup crews. Explained policies and procedures for use of Phoenix Convention Center, Symphony Hall, or Orpheum Theatre facilities to clients and the general public. Advised clients and the public on setup options and types of materials needed to achieve desired results. Calculated and provided clients all estimates of potential costs incurred in completing an event. Other responsibilities included: solving problems or complaints from tenants or the public in accordance with established policies and procedures, making or arranging for last minute adjustments in room or equipment setup at the request of lessee and opening and securing facilities before and after events. |
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| License: | Possession of valid Ohio Driver's License |
| References: | Available upon request |

