| |
| Objective: |
Hotel Manager responsible for the management of operations on a day to day basis
|
| |
| Qualification Summary: |
- Motivate and give clear direction to all employees
- Effectively maximize revenues and profitability
- Excellent at identifying potential business in local market
|
| |
| Education: |
Bachelor of Science degree in Business Administration
Auburn University, Auburn, Alabama
May 1996
|
| |
| Work Experience: |
Hotel Manager, Linwood Hotels
Montgomery, AL 36000
- Ensure that all employees are trained for their positions to maximize service, production
and efficiency
- Conduct employee performance evaluations as prescribed, control staffing
- Maximize profits and control costs
- Manage property operations on a day to day basis to assure optimum performance and
continual improvement in guest service, employee professionalism and
performance, sales/marketing, property appearance, and profit
- Direct and coordinate the food & beverage operations
- Ensure the property is well maintained and that all mechanical equipment is in good
working order
- Responsible for the preparation of property budget and forecasts.
August 2004 - present
|
| |
|
Associate Hotel Manager, Kendall-Kline Hotels
Montgomery, AL 36000
- Conducted appropriate meetings and coordinated with the other department heads to
ensure that proper communication lead to guest satisfaction and maximum profit
and productivity
- Coordinated, directed and managed the staff and hotel operations to achieve
profitability, guest satisfaction and efficiency while maintaining standards set by
the company
- Monitored the collection of in-house guest balances
- Direct billed receivables and handled commission payments by vendors
September 1999 ? August 2004
|
| |
|
Assistant Hotel Manager, Stollingworth Hotels and Suites
Auburn, AL 36000
- Developed maximum profits through cost and labor control
- Maintained the highest standard of services to the guests, including maintenance and
cleanliness for the guests' rooms and associated facilities
- Clearly described, assigned, and delegated responsibility and authority for certain
operations to various sub departments
- Ensured the cleanliness of all food and beverage facilities including the restaurant,
lounges, banquet rooms, storage rooms and kitchen
- Coordinated and implemented sales and marketing activities for the property.
June 1996 ? September 1999
|
|
| References: |
Furnished upon request
|
