








| Objective: | Retail Store Manager responsible for establishing and maintaining top notch customer service by creating and providing our customers an experience that is truly unique |
| Work Experience: | Retail Store Manager, Blevins Cambridge, MA 02000 Oversee store operations. Develop and implement plans to maximize sales and meet or exceed goals and objectives. Manage inventory. Analyze and measure business trends. Enhance the customer experience by leading team of associates in providing strong levels of customer service. Guide the professional development of Assistant Retail Managers. Review job applications, interview applicants, and hire, train and develop associates. August 2003 - present |
| Assistant Store Manager, Price Pros Boston, MA 02000 Implemented new product lines and created strategies to introduce and promote them to Customers. Set standards and modeled behavior for optimum customer service. Controlled shrinkage, expenses and payroll. Uilized merchandising skills to drive sales through effective merchandise presentations. September 1999 ? August 2003 |
|
| Assistant Store Manager, Shoes and Such Somerville, MA 02000 Developed successful sales plans to grow store's profitability. Recruited, trained, developed and motivated employees. Managed merchandise levels and store appearance. Enforced loss prevention policy and awareness on the floor in order to control external Shrinkage. Created and maintained team relationships. Directed all activities required to achieve store goals. May 1998 ? September 1999 |
|
| Education: | Bachelor of Science degree in Business Management Boston University, Boston MA May 1998 |
| References: | Furnished upon request |

