








| Objective: | Sales Support Administrator with the goal of effectively maintaining customer satisfaction by establishing rapport with customers and others who are in a position to help meet customer needs |
| Qualification Summary: | |
| Education: | Bachelor of Science degree in Marketing Minor studies in Advertising University of Tampa, Tampa, Florida May 1998 |
| Work Experience: | Sales Support Administrator, St. Petersburg, FL 33000 Provide end-to-end administrative support for the sales cycle and follow sold projects through to installation. Communicate and collaborate with designers and peer functional organizations to ensure company practices and goals are met and to ensure resolution of all customer issues. Manage and coordinate information with production scheduling. August 2004 - present |
| Sales Support Manager, Tampa, FL 33000 Provided customer service and sales support to existing and new customer base. Communicated with prospective customers. Qualified opportunities. Collected and input customer data. Maintained prospect and customer information to ensure accuracy Assisted with sales and marketing campaigns. February 2000 ? July 2004 |
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| Sales Support Manager, Tampa, FL 33000 Assigned leads to designers, set appointments, and reviewed proposals for completeness. Prepared sales measurements and reports. Directed order management. Oversaw sales forecasting. Resolved inventory allocation problems. Managed inventory replenishment. Assisted in training other support staff. May 1998 ? February 2000 |
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| References: | Furnished upon request |

