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Telemarketer Sample Resume
Telemarketer Sample Resume
1234 Post Oak Drive
Tracy, CA 64000
Home: 404-555-5555
Cell: 404-555-5556
Email: John_Steinhardt@frontfocus.com
| Objective: | Experienced Telemarketer seeking to obtain a mid-career level, permanent position in an organization in which I can contribute my skills and experience and which offers opportunities for growth and unlimited income potential. |
| Qualification Summary: | More than 5 years experience in call centers and almost 2 years experience with telesales form home. Extensive knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Excellent knowledge of principles and processes for providing customer and personal services. Permanent awareness of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Education: | Associates degree in Marketing June 2001 Pierce Junior College, Philadelphia, PA Associate Degree, Applied Sciences May, 1997 |
| Work Experience: | Telemarketer, DBS Teleshopping, Philadelphia, PA June 2003? present Contacted businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes, explained products or services and prices, and answer questions from customers, obtained customer information such as name, address, and payment method, and enter orders into computers. Other duties included: recording names, addresses, purchases, and reactions of prospects contacted, adjusting sales scripts to better target the needs and interests of specific individuals, obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations and answering telephone calls from potential customers who have been solicited through advertisements. |
| Home Telemarketer, Philadelphia, PA May 2001 ? May 2003 Telephoned and wrote letters to respond to correspondence from customers or to follow up initial sales contacts. Maintained records of contacts, accounts, and orders. Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations. Conducted client and market surveys in order to obtain information about potential customers. Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. |
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| References: | Available upon request |