








| Objective: | Travel Agent highly skilled in reserving and confirming travel arrangements for individuals and groups |
| Qualification Summary: | |
| Education: | Chestnut High School General Education Classes North Decatur, Georgia |
| Work Experience: | Travel Agent Fly Away Travel Agency Atlanta, GA 30000 Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. Answer phones professionally, courteously and promptly. Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services. Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups. Perform miscellaneous duties such as arranging conferences and meeting facilities. Communicate with Spanish-speaking clients. Ensuring accommodations meet specifications of requesting party. August 2001 - present |
| Travel Agent Assistant Moonlight Travel North Decatur, GA 30000 Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors. Completed all ticketing. Secured payments and submitted all monies and paperwork to accounting department. Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients. When necessary called vendors to ensure extension of payment deadlines. Processed unused or partially used tickets for credit through affiliated travel agencies. Attended staff and training meetings. February 2000 ? August 2001 |
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| Travel Agent Assistant Destination Everywhere, LLC Atlanta, GA 30000 Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner. Collected fees, and provided customer with travel documentation. Kept informed of airline rules and regulations, tariffs and other industry requirements. Adeptly dealt with different airline/airfare contracts and pricing structures. Monitored and utilized all in-house contracted vendors for client travel. Cross sold other company products and services. July 1998 ? January 2000 |
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| Affiliations: | American Society of Travel Agents |

